Local in Amsterdam, strong in the region

For each neighbourhood we have a separate page with information about the type of homes, common jobs and what we notice about the locks. Click a neighbourhood for details.

Outside Amsterdam we also drive to the following municipalities for a small, pre-agreed call-out fee. Each municipality has its own page with details.

Working locally sounds like a marketing term, but for us it is a way of working with practical consequences. We drive from Amsterdam itself, not from a central office outside the city. That means an emergency call within the municipality is usually on site within twenty to thirty minutes, even in the middle of the night and on Sunday morning.

Knowledge of the neighbourhoods is not a sentimental detail. A front door in a pre-war city centre block needs a different approach than a uPVC front door in a new build in Oud-West. An apartment door in a complex in Amsterdam-Noord often has a specific lock system that you do not find in detached homes. We know those differences because we come across them every day.

Our locksmiths also live in the region. You sometimes notice that in a chat at the door, recognising your street, a remark about the bakery around the corner. It is not sales talk, it is the reality of a business rooted in its area. We do not do this work anonymously; we are building a reputation we can be spoken to about in the supermarket.

Outside the municipality of Amsterdam we charge a small, pre-agreed call-out fee. No surprises afterwards; we mention the amount on the phone and that is what appears on your invoice. For neighbouring towns such as Diemen, Duivendrecht and Amstelveen this is usually a marginal amount, for longer trips we adjust the price realistically.

What we do not do is outsource. We have no network of loose freelancers that we send to your door under our name. Everyone who visits you is employed (or a permanent partner with the same standards) and works under the same warranties. For us that is a precondition for quality and accountability.

For returning customers (owners' associations, property managers, businesses) we offer a fixed contact person and short lines. You do not have to explain your situation again with every question. One call, and your history and details are known. That saves time, irritation and miscommunication.

Finally, what you may expect from a local locksmith: someone who looks you in the eye, says what it costs before he starts, thinks along about alternatives, and can still be reached the next morning if you have a question. We are not ashamed of our price list, our phone staff or our locksmiths. That is, we think, the minimum standard.